Shipping policy
SHIPPING POLICY
Processing Time
Orders are processed within 5-7 business days (Monday–Friday, excluding holidays) from the date of purchase. But does not include the shipping time frame. As a small two-person family operation, we appreciate your patience and understanding. In the event of any delays — including but not limited to holidays, illness, or other unforeseen circumstances — we will proactively communicate updates through our website and social media accounts to keep you informed. You will receive a confirmation email once your order has been shipped.
Shipping Timeframes
Once shipped, please allow the following estimated delivery times based on your location within the United States:
- 📦 Standard Shipping: 5–8 business days
Shipping timeframes are based on the shipping method you select at checkout. Delivery estimates will be displayed during the checkout process. Please note that these are estimated timeframes and actual delivery may vary.
Shipping Methods
We ship via USPS and other reliable carriers. Tracking information will be provided via email once your order ships.
Shipping Delays
While we strive to ensure timely delivery, please understand that shipping delays caused by carrier issues, weather conditions, or other circumstances beyond our control may occur. Bookish Lane Treasures is not responsible for delays caused by shipping carriers.
Damaged or Lost Packages Please note that Bookish Lane Treasures is not responsible for damages or delays caused by the delivery service. If your order arrives damaged, please refer to our Refund Policy for instructions on how to submit a claim, including required video and photo proof.
Lost Packages If your package is marked as delivered but you haven't received it, please contact your local delivery service first. If the issue remains unresolved, reach out to us and we will see what we can do to help.
Contact Us
For questions about shipping, please email us at bookishlanetreasures@gmail.com